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As a member of Ramsey Ambulance, you will use various applications throughout your career. Below is a description of all the apps and programs we use and links for them. 

When To Work- When to work is our scheduling software. Through this program, you can sign up for shifts and special details.

When To Work 

When To Work- Apple

When to Work- Android 

EDispatch- EDispatch is a program we use as our digital pager. This program plays our dispatch tones through your phone to alert you to a call.

EDispatch- Apple

EDispatch- Android

I Am Responding- This program is connected to the police dispatch desk so they can see we have a crew responding to the call. The officers use it to know who is on the ambulance. It is imperative that you call in for every call you go on. 

I Am Responding- Main

I Am Responding- Apple

I Am Responding- Android

ImageTrend- All patient care activities must be charted. This software allows us to digitally create patient care reports or PCRs. All members of the crew must sign PCRs.



Although you completed a bunch of online mandatory training you will never stop learning at RAC. 

After you begin riding you will continue learning by taking in-house classes, going to drills, and taking online classes. Below is a list of online courses you should take to orient yourself to the corps. There is also a list of In-House Courses that you must take prior to riding.

Online Courses

RAC Operations 101

RAC Administrative 101

Apps, Software, and Equipment, Oh My!

Staying Safe and Compliant

Document, Document, Document

In House Courses 

Safety and Documentation

(Must be Completed before your first call)

Lifting and Moving
Medical Emergencies
Traumatic Emergencies
Behavioral Emergencies


Go to the "Uniform" tab under operations and the following:

Two Uniform Polos

One Uniform T-Shirt

One RAC Hat (Optional)

Don't worry about payment, it's free!

In addition to these polos, you will need to buy navy blue EMT pants or BDUS and black boots, preferably with a steel or composite toe. Here are some links to some common ones. 

Men's 5.11 TacLite Pants

Women's 5.11 Taclite Pants

Women's Under Armor Tactical Boots

Men's Under Armor Tactical Boots

Committees and Operations Teams​


Committees assist the Admin office in their day-to-day work, all members are encouraged to join two. Click here to find a list of our committees then, fill out this form to sign up for your two committees. 

Operational Teams

Operational teams assist the Operations office in their day-to-day responsibilities. Members are encouraged to join if interested. Email the Chief if you would like to inquire more.







EMT or Driver?

EMT Class

The EMT class is offered every Fall, Spring, and Summer starting in September, February, and June respectively. It is a 6-month course in the fall and spring, every Monday and Wednesday or every Tuesday and Thursday. There are also select Saturdays or Sundays you will have to attend class. Classes are held in either Mahwah or Paramus.

When the class opens up the line will send out an email and will work with you to get you into the class. You will be able to see what days work best for you and what time each class starts. This is a tough class but there are many resources available to you to help you through it. We host a study group at the building once a week, email Chris Hurley for more information.

Ramsey Volunteer Ambulance Corps

Member Portal

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